Wednesday, December 25, 2013

Strategic Management: Creating Competitive Advantage

Gregory G. Dess
G. T. Lumpkin
Marilyn L. Taylor



Strategic Management
•         Analysis
•         Strategic goals (vision, mission, strategic objectives)
•         Internal and external environment of the firm
•         Strategic decisions
•         What industries should we compete in?
•         How should we compete in those industries?
•         Actions
•         Allocate necessary resources
•         Design the organization to bring intended strategies to reality
•         Strategic management is the study of why some firms outperform others
•         How to compete in order to create competitive advantages in the marketplace
•         How to create competitive advantages in the market place
•         Unique and valuable
•         Difficult for competitors to copy or substitute
Strategic Management Concepts
Definition: Strategic management consists of the analysis, decisions, and actions an organization undertakes in order to create and sustain competitive advantages.
Key attributes of strategic management
•         Directs the organization toward overall goals and objectives.
•         Includes multiple stakeholders in decision making
•         Needs to incorporate short-term and long-term perspectives
•         Recognizes trade-offs between efficiency and effectiveness
Strategic Analysis
•         Starting point in the strategic management process
•         Precedes effective formulation and implementation of strategies
•         Clear goals and objectives permit effective allocation of resources
•         Hierarchy of goals
•         Vision
•         Mission
•         Strategic objectives
•         Managers
•         Scan the environment
•         Analyze competitors
•         General environment
•         Industry environment
•         Frameworks for analyzing a firm’s internal environment
•         Strengths
•         Weaknesses
•         Analyzing strengths can uncover potential sources of competitive advantage
•         Intellectual assets are drivers of
•         Competitive advantages
•         Wealth creation
•         Networks and relationships among
•         Employees
•         Customers
•         Suppliers
•         Alliance partners
Strategic Formulation
•         Successful firms develop bases for competitive advantage
•         Cost leadership
•         Differentiation
•         Focusing on narrow or industry-wide market segments
•         Sustainability
•         Industry life cycle
•         Firm’s portfolio or group of businesses
•         What business(es) should we be in?
•         How can we create synergies among the businesses?
•         Diversification
•         Related
•         Unrelated
•         Appropriate entry strategies
•         Sustain competitive advantage in global markets
•         Digital technologies change the way business is conducted
•         Added value
•         Impact on performance
•         Digital technologies can enhance
•         Cost leadership
•         Differentiation
Strategic Implementation
•         Informational control
•         Monitor and scan the environment
•         Respond effectively to threats and opportunities
•         Behavioral control
•         Effective corporate governance
•         Interests of managers and owners of the firm
•         Organizational structure and design
•         Organizational boundaries
•         Flexible
•         Permeable
•         Strategic Alliances
•         Develop organization that is committed to
•         Excellence
•         Ethical behavior
•         Learning organization responsive to
•         Rapid and unpredictable change in today’s competitive environments
•         Corporate entrepreneurship and innovation
•         New opportunities
•         Enhance  innovative capacity
•         Autonomous entrepreneurial behavior
•         Product champions
•         New ventures and small businesses
•         Major engine of economic growth
•         Recognize viable opportunities
•         Entrepreneurial leadership skills
Corporate Governance and Stakeholder Management
•         Corporate governance: the relationship among various participants in determining the direction and performance of corporations
•         Shareholders
•         Management (led by the CEO)
•         Board of directors
•         Board of directors
•         Elected representatives of the owners
•         Ensure interests and motives of management are aligned with those of the owners
•         Effective and engaged board of directors
•         Shareholder activism
•         Proper managerial rewards and incentives
Stakeholder Management
•         Two views of stakeholder management
•         Zero sum
n  Stakeholders compete for attention and resources of the organization
n  Gain of one is a loss to the other
•         Symbiosis
n  Stakeholders are dependent upon each other
n  Mutual benefits
Social Responsibility
•         Social responsibility: the expectation that businesses or individuals will strive to improve the overall welfare of society
•         Managers must take active steps to make society better
•         Socially responsible behavior changes over time
•         Triple bottom line
Strategic Management Perspective
•         Integrative view of the organization
•         Assess how functional areas and activities “fit together” to achieve goals and objectives
•         All managers and employees must take and integrative, strategic perspective of issues facing the organization
•         Key driving forces increasing the need for strategic perspective and involvement
•         Globalization
•         Technology
•         Intellectual capital
•         These forces are
•         Interrelated
•         Accelerating the rate of change and uncertainty
Enhancing Employee Involvement
•         \Have significant profit and loss responsibility
•         Champion and guide ideas
•         Create a learning infrastructure
•         Establish a domain for taking action
•         Have little positional power and formal authority
•         Generate their power through the conviction and clarity of their ideas
Coherence in Strategic Direction
Company vision
•         Massively inspiring
•         Overarching
•         Long-term
•         Driven by and evokes passion
•         Fundamental statement of the organization’s
•         Values
•         Aspiration
•         Goals
Mission statements
•         Purpose of the company
•         Basis of competition and competitive advantages
•         More specific than vision
•         Focused on the means by which the firm will compete
Strategic objectives
•         Operationalize the mission statement
•         Provide guidance on how the organization can fulfill or move toward the “higher goals”
•         More specific
•         Cover a more well-defined time frame
•         Measurable
•         Specific
•         Appropriate
•         Realistic
•         Timely
•         Challenging
•         Resolve conflicts that arise
•         Yardstick for rewards and incentives



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